Christmas is a busy and sometimes stressful time of the year and gift buying is usually at the top of the to-do-list but just sometimes we leave this to the last minute! To help you get those last special gifts in time for Christmas we have produced our Ordering in time for Christmas schedule.
Below you will find a list of 'latest order' times and predicted delivery time schedules for the Christmas period along with a quick guide to best ordering practice to help avoid any disappointment this Christmas.
Please be aware that the delivery dates are a prediction based on all the information available to us from our carriers so are not guaranteed. We try to determine as best we can when you can expect your order but the earlier you order the more likely it will arrive in good time! Predictions below are based on average destinations and are subject to change depending on specific address details. If you have any specific questions please contact us.
Express - Interlink Express
Order by 10am Thursday 20th December - Predicted delivery date Friday 21st December
First Class - Royal Mail
Order by 1pm Thursday 20th December - Predicted delivery date Friday 21st December
Second Class - Royal Mail
Order by 1pm Wednesday 19th December - Predicted delivery date Friday 21st December
Please note: The times listed above are a prediction and may not reflect the actual delivery schedule. The times stated maybe subject to change. Please take into account all of the below for Christmas Delivery and remember to try and order as early as possible to avoid disappointment.
Express - International Carriers
Order by 10am Friday 14th December - Predicted delivery date Friday 21st December
Air Mail - Royal Mail
Order by 1pm Monday 10th December - Predicted delivery date Friday 21st December
Please note: These are estimated general times for Europe, contact us for country specific dates as some countries do require longer lead delivery times. Exclusions may apply for International Carrier services. (Excludes Eastern Europe & Greece which must be ordered before 1pm Monday 3rd December - Predicted delivery date Friday 22st December).
Please contact us for country specific dates.
Is the product available?
We try to stock all products on our shelves so that we can give fast and efficient service to you. During busy times some items can be more in demand than others and so stock levels can become lower than planned very quickly. Please be aware that delivery of orders will be influenced by the availability of the product.
If something is not in stock during the Christmas period it is highly unlikely to be available until after the festive holidays as our suppliers also have 'last orders' and 'delivery schedules' in place and these tend to prolong our supply chain times. Should an item not be in stock we shall endeavour to contact you.
Are my delivery address details correct?
Please ensure that the address for your payment and address for delivery of your items is correct. Some of the most frequent problems for delayed delivery is incorrect addresses such as missing house numbers, street names and post codes.
Are my contact details correct?
Please also ensure that all your contact details are correct. If, for whatever reason, we need to contact you it is essential we have correct details so that we can sort issues out fast and efficiently to ensure your order is dispatched as quickly as possible.
If you are using our Express delivery service, which offers our 1 hour delivery window, then it is also important that a correct email address and/or mobile telephone number is entered at the time of ordering. Since your 1 hour delivery window will be sent to you via an email and/or text message on the day of delivery it is beneficial to make sure it is correct at the time of ordering.
Is there likely to be any external factors that could affect my order delivery?
Please be aware that external factors beyond our control may delay our order fulfilment process. Although dates for dispatch and delivery are predicted these are based on 'ideal working environments'. Many external factors, such as adverse weather conditions (including floods, snow, ice etc), strikes and delivery network issues (including customs delays), are usually beyond our control and may affect the actual delivery time. During the Christmas period snow and ice can prevent delivery vans from accessing certain roads so it is wise to order in good time if it is a Christmas gift that you are ordering.