During this difficult time we are attempting to operate as best we can while keeping our customers and staff as safe as possible. This information was last updated on 24th March 2020.
Currently we are operating as usual with good stocks and there are no current issues with our supply chain, or delivery couriers, or Royal Mail. Orders may be slightly delayed due to changes to operations, and, of course the situation is changing rapidly so we are working to the best of our abilities to supply you parts. Operations may need to change without notice in line with Government Legislation.
We have reduced our telephone operating hours to help navigate through this situation safely. Telephone lines will now be open between 10am and 3pm, Monday to Friday when possible until further notice. Alternatively, please email us at email@example.com with your contact details and query and we will endeavour to contact you.
We have taken the decision to close the shop to help protect customers and staff. As of the 24th March 2020 the Government has now forced non-essential shop closures too. We are operating an outside 'human contactless collection' point process. To utilise this you can either order online and select 'Collection' at the basket stage and then call ahead of your arrival time after you recieve the 'Your Order is Ready for Collection' email from us. Alternatively call us on 01491652085 where we will be happy to help. We are also still able to ship parts directly to you via our courier networks.
Inlight of the rapidly developing situation, and the new Governement Legislation put in place on 24th March 2020 the site is now closed to all public & boat owners. This is inline with Government regulations and will help further protect our continuing mail order business by keeping staff safe with strict 'social distancing' in place.
We very much wish to help you enjoy boating at this time and in the coming weeks and months, and will be making extra efforts to facilitate this. We have a CCTV system in place which we can monitor remotely and we do ask for your understanding and patience during this difficult time so that we can act in the best interest of everyone involved.
Should you need to contact us you can call 01491652085. Please note that we are experiencing unprecedented call volumes and emails at this time so please be patient and we will endeavour to respond when practical.
Of course it is a rapidly changing situation for all so we may need to implement further changes without notification. You could use this time to explore many of our digital resources including the Freeman Cruiser website, our popular Projects & Solutions parts catalogue, our Freeman Cruiser Projects & Solutions Mini Guides and plan ahead and place orders for projects you can recommence once restrictions are lifted. Perhaps take a look at our stocked brands too, learn about their histories and get familiar with their offerings and love for boating!
We thank you for your continual support and wish you all the very best from the team at Sheridan Marine.